The words we choose matter. Reshape the conversations you have.

​In the intricate dance of human interaction, the words we choose can have a profound impact on the dynamics of our relationships. The simple act of replacing “sorry” with “thanks” can alter the tone of a conversation from separation to connection.

Norwegians don’t overuse the word “sorry” but after my wonderful 25 years in this country I seem to have become more Irish than most, when it comes to just that, the reflexive use of apologies. Whether it’s for a slight inconvenience or a minor misunderstanding, the default response often tends to be, “I’m sorry.” While apologies serve an essential purpose in acknowledging mistakes, they are way too often overused...

Enter the concept of gratitude – a powerful, positive force that has the potential to reshape our interactions. Instead of defaulting to apologies, consider expressing thanks. For example, if you’re running late to a meeting, instead of apologising for the delay, express gratitude for the understanding and patience of others. (“Sorry, I’m late.” / “Thank you for waiting.”) This subtle shift not only diffuses tension but also reinforces a positive connection with those around you. 
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In fact, I believe you can build bridges with the simple but wonderful word ‘thanks’. It really is an incredible way to change your mindset. And the mindset of those you are apologising to. So, the next time you catch yourself about to say “sorry,” consider the transformative power of saying “thanks” instead. It might just be the key to unlocking a new level of understanding and harmony in your interactions with others.